Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly: name, email address, phone number, and shipping address when you place an order or create an account. We also collect order history and payment references (we do not store card details — payments are handled by Paystack).

2. How We Use Your Information

We use your information to process and fulfil orders, send order confirmations and updates, respond to customer service enquiries, and improve our website and offerings. We do not sell your data to third parties.

3. Cookies

We use an authentication cookie (httpOnly, secure) to keep you logged in. We do not use advertising or tracking cookies.

4. Data Sharing

We share your information only with service providers necessary to operate: Paystack (payment processing) and Cloudinary (image hosting). Both operate under their own privacy policies and data protection standards.

5. Data Security

Passwords are hashed using bcrypt and never stored in plain text. All connections are encrypted via TLS. We take reasonable technical measures to protect your data.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within 14 days.

7. Contact

For privacy-related enquiries, email us at privacy@jepsfashion.com.